02 6295 8073      

appointments@bondhairreligion.com 

Green Square, 68 Jardine Street Kingston ACT 2604

 

 

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Guidelines

Booking deposit/Cancellations

Bond Hair Religion is a family run, award-winning boutique salon and as such we have a limited number of appointments available. The time we allocate for your appointment is reserved for you. When you book an appointment with us we guarantee you this time and appointment with a fully qualified and highly experienced professional to take care of your needs. If you are a new client: upon booking an appointment our friendly receptionist will take a deposit of $50 for a cut or $100 for a colour and cut. This amount will be subtracted from your total payable when you attend your appointment. If you fail to attend, this amount will not be refunded.

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For existing clients: We ask that you please advise us at least 24 hours prior to your appointment if you need to cancel or reschedule otherwise you will be charged a $50 cancellation fee. If you are using a gift voucher, $50 of the voucher will be charged if the appointment is rescheduled or a cancellation is received with less than 24 hours notice. Last minute cancellations have a significant impact on the salon, clients and team. We have found that the deposit policy is the best way of managing commitment to appointments and it also has the added benefit of keeping our costs and prices down for our wonderful clients. Bond Hair Religion reserves the right to cancel all appointments where a deposit has not been made.

 

 

New clients

Colour guarantee

New clients are very welcome, please read the above information on booking deposits. Please note there is often a significant waiting period for our talented team. As an approximate guide: appointments after 4 pm any day and every Saturday can be a wait period of up to three or four months. Appointments between 9 am and 3 pm are often available within two or three weeks of the appointment request. The best way to find out the next available appointment is to contact our friendly receptionist on 6295 8073. 

 

Please also be aware that some stylists are unable to take new clients due to a full client load. Jenni Tarrant is able to take new clients at a cost of $200 per cut for the first and every cut thereafter for any new clients. Please be advised that there may be a wait of approximately 12 weeks for a cut appointment with Jenni.

 

As professional colourists we guarantee to provide excellent advice and colour services to promote healthy, shiny and beautiful hair through our expertise and quality products. You invest in beautiful hair at every appointment. Salon products are created with ingredients that lock in colour and protect your hair. Many supermarket and pharmacy brands rapidly increase colour fading and can damage your hair. We can only guarantee colour durability if you follow your stylists' advice and use the recommneded salon quality products.

 

Redos

The vast majority of our clients are delighted with the outcome of every appointment. In the rare event that you are unhappy with your cut or colour, we request that you advise us immediately so that we can create a suitable solution. Clients who advise that they are unhappy with their hair seven or more days after their appointment will have their hair 'corrected' at their own expense.

 

Bridal party deposit

Congratulations on your engagement! Bond Hair Religion will be delighted to style your hair and make up for your special day. We have a bridal package that offers you terrific value for your trial and your hens night in addition to your wedding day. Please note that all bridal party bookings will only be made when we receive a 50% deposit. Please contact our salon coordinator for more information.